I built an app that nobody uses and learned more about creativity, technology, and myself than years of building software for thousands of people.
View collectionSocial media managers often feel they're too busy to learn the ins and outs of Sprout, but what truly prevents them from adopting features?
View collectionPeople struggle to adopt the features that make a product valuable. We hypothesized that productizing goal-setting could tackle this problem.
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Early in my career I worked to establish UX research standards for our design organization.
View collectionLessons learned from a research exercise turned total overhaul. Written to help others learn from my mistakes.
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